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    <title>Sylvia API Status Status - Incident history</title>
    <link>https://sylvia-api.instatus.com</link>
    <description>Sylvia API Status</description>
    <pubDate>Mon, 24 Aug 2026 19:11:40 +0000</pubDate>
    
<item>
  <title>API (api.sylvia-api.com) is back up</title>
  <description>
    Type: Incident
    

    Affected Components: API (api.sylvia-api.com)
    Aug 24, 19:11:40 GMT+0 - Investigating - API (api.sylvia-api.com) is down at the moment. This incident was automatically created by Instatus monitoring. Aug 25, 06:35:11 GMT+0 - Resolved - API (api.sylvia-api.com) is back up. This incident was automatically resolved by Instatus monitoring. Aug 25, 06:46:33 GMT+0 - Postmortem - ### Postmortem: API Outage — August 24–25, 2026

**Status:** Resolved  
**Duration:** Aug 24, 7:11 PM UTC to Aug 25, 6:35 AM UTC, approximately 11 hours 24 minutes  
**Impact:** Full outage. [api.sylvia-api.com](http://api.sylvia-api.com) was unreachable for all requests during this window.

Summary

We experienced a major outage on [api.sylvia-api.com](http://api.sylvia-api.com) starting at 7:11 PM UTC on August 24 and lasting until 6:35 AM UTC on August 25\. The outage was caused by a proxy infrastructure failure that cascaded and brought down our systems. It was detected automatically by our monitoring, and service has been confirmed fully restored, with checks passing consistently across all monitored regions since recovery.

Timeline

* **Aug 24, 7:11 PM UTC:** Monitoring detected the API as down; outage began
* **Aug 25, 6:35 AM UTC:** Issue resolved; monitor recovered and service confirmed operational

Impact

* API was fully unavailable for approximately 11.5 hours
* No data loss occurred as a result of this incident

Resolution

The underlying proxy infrastructure issue was identified and resolved, restoring normal traffic flow to our systems.

Next Steps

We&#039;re reviewing our infrastructure resilience to reduce the likelihood and impact of similar failures going forward.

We apologize for the extended disruption and appreciate your patience. 
  </description>
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    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:11:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  API (api.sylvia-api.com) is down at the moment. This incident was automatically created by Instatus monitoring..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:35:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  API (api.sylvia-api.com) is back up. This incident was automatically resolved by Instatus monitoring..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:46:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Postmortem&lt;/strong&gt; -
  ### Postmortem: API Outage — August 24–25, 2026

**Status:** Resolved  
**Duration:** Aug 24, 7:11 PM UTC to Aug 25, 6:35 AM UTC, approximately 11 hours 24 minutes  
**Impact:** Full outage. [api.sylvia-api.com](http://api.sylvia-api.com) was unreachable for all requests during this window.

Summary

We experienced a major outage on [api.sylvia-api.com](http://api.sylvia-api.com) starting at 7:11 PM UTC on August 24 and lasting until 6:35 AM UTC on August 25\. The outage was caused by a proxy infrastructure failure that cascaded and brought down our systems. It was detected automatically by our monitoring, and service has been confirmed fully restored, with checks passing consistently across all monitored regions since recovery.

Timeline

* **Aug 24, 7:11 PM UTC:** Monitoring detected the API as down; outage began
* **Aug 25, 6:35 AM UTC:** Issue resolved; monitor recovered and service confirmed operational

Impact

* API was fully unavailable for approximately 11.5 hours
* No data loss occurred as a result of this incident

Resolution

The underlying proxy infrastructure issue was identified and resolved, restoring normal traffic flow to our systems.

Next Steps

We&#039;re reviewing our infrastructure resilience to reduce the likelihood and impact of similar failures going forward.

We apologize for the extended disruption and appreciate your patience..&lt;/p&gt;
]]>
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  <pubDate>Mon, 24 Aug 2026 19:11:40 +0000</pubDate>
  <link>https://sylvia-api.instatus.com/incident/cmt7m40vu01pt07pcrbeukzra</link>
  <guid>https://sylvia-api.instatus.com/incident/cmt7m40vu01pt07pcrbeukzra</guid>
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